About Us

Vork

Example ImageVork was launched in early 2013 with the aim of supplying specialist era or music led footwear at the keenest prices. Our lines include a comprehensive range of Goth, Punk, Emo, Greaser, Rockbilly & Mod footwear amongst other themes.

Our Range

We are really excited to bring you own range of edgy, urban footwear - representing excellent value!  Please take time to browse through.  For a limited time, we are offering generous referral fees - so please refer your friend and if they buy you can earn a cash reward!

Other manufacturers

Other manufacturers products that we sell include world renowned Demonia and New Rock.

Our Contact Details

Please contact us at Vork, The Vestry, 338 London Road, Mitcham, Surrey, CR4 3UD. Telehphone number: 01904 500043. Email: sales@vork.co.uk. We are a Internet mail order company, but you can visit us at our trading address to try on footwear from our Vork range - by prior appointment only.

How To Buy

You may purchase using our website or we can take orders over the phone. We accept payments by credit or debit card online or over the telephone.  Card payments are processed by Secure Trading.

Delivery

All products in our own Vork range are in stock and typically dispatched within 24 hours.  We purchase directly from other brand manufacturers advertised on our website so your order typically takes between five and eight days to reach you if you are within the UK, up to thirteen days within Europe and upto eighteen days worldwide.  Please allow for this delivery schedule when ordering. We update our website with the other manufacturers' stock levels regularly so you can feel confident of the availability of stock that we advertise.

We use DPD is our preferred courier (although we do use Royal Mail for small packages). If you give us a mobile number as your contact number, DPD will send you a text the day before they deliver your item and another an hour beforehand, too. DPD also offer you the option to deliver to a neighbour's house. Please note: all orders must be signed for on delivery and cannot just be left in "a safe place".

Returns

If you are not completely satisfied with your purchase please contact us within 14 days of purchase and we will issue you with a Returns Authorisation Number which must be written on the package's address label. The footwear must be returned in its original packaging in tact. The goods must be unworn (except for trying them on), unmarked and undamaged.

Privacy Policy

All your personal information is treated as confidential and is held securely. We comply with the UK Data Protection Act 1998. We will not sell, distribute or lease your personal information to any third parties.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to :

a. Take and fulfill customer orders

b. Administer and enhance the site and service

c. Issue a unique identifier (e.g. customer login)

d. Monitor customer account status beyond that required for individual purchases

We only disclose information to third-parties for goods delivery purposes